FAQ

From what age are the products suitable?

The recommended age is indicated on each product page. It may vary depending on the game and its characteristics.

Are the products Montessori toys?

Some products are inspired by educational approaches based on manipulation and autonomous learning. Consult each product page to know its specific characteristics.

Where do you deliver?

We are currently preparing delivery to Belgium, France, the Netherlands, and Switzerland.

How can I track my order?

When tracking is available, a tracking number is provided after shipment.

How do I request a return?

Contact ORBIS with your order number before returning any item to receive the appropriate procedure.

Is payment secure?

Payment is processed by the payment solutions offered by Shopify and its providers.

How can I contact ORBIS?

Visit our Contact page.